The Long Island Power Authority has confirmed that an outside contractor was responsible for 4,500 residents losing power last Monday.
According to a LIPA spokesperson at about 11:50 a.m. on Feb. 18, an outside contractor was working near the tracks at the Carle Place Long Island Railroad station when they hit an underground cable that triggered a circuit to open.
The outage affected residents in Mineola, Garden City park and Carle Place.
The crews were reportedly installing a guy anchor which steadies and helps keep utility poles upright.
The LIPA spokesperson stated that the utility was able to switch loads and restore power to 2,900 residents within 5 minutes. Power was restored to all customers by 45 minutes after the incident.